Privacy Policy
We are delighted by your interest in our company. Data protection is of particular importance to the management of Helge Andresen – big-easy-berlin-tours.de. It is generally possible to use the Helge Andresen – big-easy-berlin-tours.de internet pages without providing any personal data. However, if a data subject wishes to make use of special services offered by our company via our internet pages, the processing of personal data may become necessary. If the processing of personal data is necessary and there is no legal basis for such processing, we will generally obtain the consent of the data subject.
The processing of personal data, such as the name, address, e-mail address or telephone number of a data subject, is always carried out in accordance with the General Data Protection Regulation and in compliance with the country-specific data protection provisions applicable to Helge Andresen – big-easy-berlin-tours.de. By means of this data protection declaration, our company wishes to inform the public about the type, scope and purpose of the personal data collected, used and processed by us. Furthermore, data subjects are informed about their rights by means of this data protection declaration.
Die Helge Andresen – big-easy-berlin-tours.de, as the data controller, has implemented numerous technical and organisational measures to ensure the most complete protection possible for personal data processed via this website. Nevertheless, internet-based data transmissions can fundamentally have security gaps, so that absolute protection cannot be guaranteed. For this reason, it is up to each data subject to transmit personal data to us via alternative means, such as by telephone.
1. Definitions
The privacy policy of Helge Andresen – big-easy-berlin-tours.de is based on the terminology used by the European legislator with the adoption of the General Data Protection Regulation (GDPR). Our privacy policy is intended to be easily readable and understandable for both the public and our customers and business partners. To ensure this, we would like to explain the terminology used in advance.
In this privacy policy, we use the following terms, among others:
Personal data
Personal data means any information relating to an identified or identifiable natural person (hereinafter „data subject“). A natural person is identifiable who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.
b)    the person concerned
A data subject is any identified or identifiable natural person whose personal data is processed by the controller.
c) Processing
Processing is any operation or set of operations carried out with or without the help of automated means in connection with personal data, such as the collection, recording, organisation, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or any other form of making available, alignment or combination, restriction, erasure or destruction.
d) Restriction of processing
The restriction of processing is the marking of stored personal data with the aim of restricting their future processing.
e) Profiling
Profiling is any form of automated processing of personal data which consists of using that personal data to evaluate certain personal aspects relating to a natural person, in particular to analyse or predict aspects concerning that natural person's performance at work, economic situation, health, personal preferences, interests, reliability, behaviour, location or movements.
f) Pseudonymisation
Pseudonymisation is the processing of personal data in such a manner that the personal data can no longer be attributed to a specific data subject without the use of additional information, provided that this additional information is kept separately and is subject to technical and organisational measures to ensure that the personal data are not attributed to an identified or identifiable natural person.
g) Controller or data controller
The controller is the natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of personal data. Where the purposes and means of such processing are determined by Union or domestic law, the controller or the specific criteria for its nomination may be provided for by Union or domestic law.
h) Data processor
A processor is a natural or legal person, public authority, agency or other body which processes personal data on behalf of the controller.
i) Recipient
The recipient is a natural or legal person, authority, agency or other body to which personal data are disclosed, whether or not it is a third party. However, authorities which may receive personal data in the framework of a particular inquiry in accordance with Union or Member State law shall not be regarded as recipients.
Third
'Third party' means a natural or legal person, public authority, agency or other body, other than the data subject, controller, processor and persons who, under the direct authority of the controller or processor, are authorised to process personal data.
k) Consent
Consent is any freely given, specific, informed and unambiguous indication of the data subject's wishes by which he or she, by a statement or by a clear affirmative action, signifies agreement to the processing of personal data relating to him or her.
2. Name and address of the controller
The controller within the meaning of the General Data Protection Regulation, other data protection laws applicable in the Member States of the European Union, and other provisions of a data protection nature is:
Helge Andresen – big-easy-berlin-tours.de
c/o IP-Management #9306 Ludwig-Erhard-Str. 18
20459 Hamburg
Germany
Tel: 01638887746
E-mail: info@big-easy-tours-berlin.de
Big Easy Tours Berlin
3. Cookies
The websites of Helge Andresen – big-easy-berlin-tours.de use cookies. Cookies are text files that are placed and stored on a computer system via an internet browser.
Numerous internet sites and servers use cookies. Many cookies contain a so-called cookie ID. A cookie ID is a unique identifier of the cookie. It consists of a string of characters, by means of which internet sites and servers can be assigned to the specific internet browser in which the cookie was stored. This allows the visited internet sites and servers to distinguish the individual browser of the data subject from other internet browsers containing other cookies. A specific internet browser can be recognised and identified via the unique cookie ID.
By using cookies, Helge Andresen – big-easy-berlin-tours.de can provide users of this website with more user-friendly services that would not be possible without setting cookies.
Through the use of cookies, information and offers on our website can be optimised for the user. As already mentioned, cookies enable us to recognise users of our website. The purpose of this recognition is to make using our website easier for users. For example, a user of a website that uses cookies does not have to enter their login details every time they visit the website; this is handled by the website and the cookie stored on the user's computer system. Another example is the cookie used for a shopping basket in an online shop. The online shop remembers the items that a customer has placed in their virtual shopping basket via a cookie.
The individual concerned can prevent the setting of cookies on our website at any time by means of a corresponding setting in the internet browser used and thus permanently object to the setting of cookies. Furthermore, already set cookies can be deleted at any time via an internet browser or other software programs. This is possible in all common internet browsers. If the individual concerned deactivates the setting of cookies in the internet browser used, it is possible that not all functions of our website can be fully used.
4. Collection of general data and information
The website of Helge Andresen – big-easy-berlin-tours.de collects a range of general data and information with every visit to the website by a data subject or an automated system. This general data and information is stored in the server's log files. The following can be collected: (1) browser types and versions used, (2) the operating system used by the accessing system, (3) the website from which an accessing system arrives at our website (so-called referrers), (4) the sub-websites which are accessed via an accessing system on our website, (5) the date and time of access to the website, (6) an Internet Protocol address (IP address), (7) the Internet service provider of the accessing system, and (8) other similar data and information which serve to avert danger in the event of attacks on our information technology systems.
When using this general data and information, Helge Andresen – big-easy-berlin-tours.de draws no conclusions about the data subject. This information is rather needed in order to (1) correctly deliver the content of our website, (2) optimise the content of our website as well as advertising for it, (3) ensure the permanent functionality of our information technology systems and the technology of our website, and (4) to provide law enforcement agencies with the information necessary for prosecution in the event of a cyber-attack. These anonymously collected data and information are therefore evaluated by Helge Andresen – big-easy-berlin-tours.de on the one hand statistically and furthermore with the aim of increasing data protection and data security in our company, in order ultimately to ensure an optimal level of protection for the personal data processed by us. The anonymous data from the server log files are stored separately from all personal data provided by a data subject.
5. Contact details via the website
The website of Helge Andresen – big-easy-berlin-tours.de contains information due to legal regulations that enable quick electronic contact with our company as well as direct communication with us, which also includes a general address for so-called electronic mail (e-mail address). If a data subject contacts the person responsible for processing by e-mail or via a contact form, the personal data transmitted by the data subject will be automatically stored. Such personal data voluntarily transmitted by a data subject to the person responsible for processing will be stored for the purpose of processing or contacting the data subject. This personal data will not be passed on to third parties.
6. Comment function on the website's blog
Helge Andresen – big-easy-berlin-tours.de offers users the opportunity to leave individual comments on specific blog posts via a blog located on the website of the controller. A blog is a regularly accessible online portal where one or more people, known as bloggers or web bloggers, can publish articles or write down their thoughts in so-called blog posts. These blog posts can generally be commented on by third parties.
If a data subject leaves a comment on the blog published on this website, in addition to the comments left by the data subject, information about the time of the comment entry and the username (pseudonym) chosen by the data subject will be stored and published. Furthermore, the IP address assigned by the data subject's Internet Service Provider (ISP) will be logged. This IP address is stored for security reasons and in case the data subject infringes the rights of third parties or posts illegal content with a comment. The storage of this personal data is therefore in the own interest of the controller, so that they can potentially exculpate themselves in the event of a legal infringement. This collected personal data will not be passed on to third parties, unless such passing on is legally required or serves the legal defence of the controller.
7. Subscribing to blog comments on the website
The comments made in Helge Andresen's blog – big-easy-berlin-tours.de can generally be subscribed to by third parties. In particular, it is possible for a commenter to subscribe to subsequent comments on a specific blog post.
If an affected person chooses to subscribe to comments, the controller will send an automatic confirmation email to verify, using the double opt-in procedure, whether the owner of the specified email address has indeed opted for this. The option to subscribe to comments can be terminated at any time.
8. Routine deletion and blocking of personal data
The controller shall process and store personal data of the data subject only for the period necessary to achieve the purpose of storage or as provided for by the European legislator or other legislators in laws or regulations to which the controller is subject.
If the purpose of storage ceases to apply or a storage period prescribed by the European Directives and Regulations legislator or another competent legislator expires, personal data will be routinely blocked or deleted in accordance with legal requirements.
9. Rights of the data subject
a) Right to confirmation
Every data subject has the right granted by the European legislator and regulator to request confirmation from the controller as to whether personal data concerning them is being processed. If a data subject wishes to exercise this right of confirmation, they can contact an employee of the controller at any time.
b) Right to information
Every data subject shall have the right granted by the European legislator and regulator to obtain from the controller free information about the personal data stored concerning them and a copy of this information. Furthermore, the European legislator and regulator have granted the data subject information about the following:
the processing purposes
the categories of personal data that are processed
the recipients or categories of recipients to whom the personal data have been or will be disclosed, in particular recipients in third countries or international organisations
if possible, the planned duration for which the personal data will be stored, or, if this is not possible, the criteria for determining this duration
the existence of a right to rectification or erasure of personal data concerning them or to restriction of processing by the controller or a right to object to such processing
The existence of a right of appeal to a supervisory authority
All available information as to the source of the personal data.
the existence of automated decision-making, including profiling, pursuant to Article 22(1) and (4) of the GDPR and – at least in these cases – meaningful information about the logic involved, as well as the significance and the envisaged consequences of such processing for the data subject
Furthermore, the data subject has the right to information as to whether personal data have been transferred to a third country or an international organisation. If this is the case, the data subject also has the right to obtain information about the appropriate safeguards relating to the transfer.
If a data subject wishes to exercise this right of access, they may contact an employee of the data controller at any time.
Right to rectification
Every data subject shall have the right granted by the European legislator and regulator to demand the immediate rectification of inaccurate personal data concerning him or her. Furthermore, the data subject shall have the right, having regard to the purposes of the processing, to demand the completion of incomplete personal data, including by means of a supplementary statement.
If a data subject wishes to exercise this right to rectification, they can contact an employee of the data controller at any time.
d) Right to erasure (Right to be forgotten)
Every data subject shall have the right granted by the European legislator to request from the controller the erasure of personal data concerning them without undue delay, provided that one of the following grounds applies and insofar as the processing is not necessary:
The personal data were collected or otherwise processed for purposes for which they are no longer necessary.
The data subject withdraws their consent on which the processing was based pursuant to Art. 6 para. 1 lit. a GDPR or Art. 9 para. 2 lit. a GDPR, and there is no other legal basis for the processing.
The data subject objects to the processing in accordance with Article 21(1) GDPR, and there are no overriding legitimate grounds for processing, or the data subject objects to the processing in accordance with Article 21(2) GDPR.
The personal data was processed unlawfully.
The erasure of personal data is necessary for compliance with a legal obligation to which the controller is subject under Union or Member State law.
The personal data was collected in relation to offered information society services in accordance with Art. 8(1) GDPR.
If any of the above-mentioned reasons apply and a data subject wishes to arrange for the deletion of personal data stored by Helge Andresen – big-easy-berlin-tours.de, they can contact an employee of the data controller at any time. An employee of Helge Andresen – big-easy-berlin-tours.de will arrange for the deletion request to be fulfilled immediately.
If the personal data has been made public by Helge Andresen – big-easy-berlin-tours.de and our company is obliged to delete the personal data as the controller in accordance with Art. 17(1) GDPR, Helge Andresen – big-easy-berlin-tours.de shall take appropriate measures, including technical measures, taking into account the available technology and the costs of implementation, to inform other controllers processing the published personal data that the data subject has requested these other controllers to delete all links to, or copies or replications of, these personal data, insofar as processing is not required. In individual cases, the employee of Helge Andresen – big-easy-berlin-tours.de will arrange for what is necessary.
e) Right to restrict processing
Every data subject has the right granted by the European legislator and regulator to request from the controller restriction of processing, if one of the following conditions is met:
The accuracy of the personal data is disputed by the data subject for a period enabling the controller to verify the accuracy of the personal data.
The processing is unlawful, the data subject objects to the erasure of personal data and requests restriction of processing instead.
The controller no longer needs the personal data for the purposes of processing, but the data subject needs it for the establishment, exercise or defence of legal claims.
The data subject has objected to the processing pursuant to Art. 21(1) GDPR, and it has not yet been determined whether the legitimate grounds of the controller override those of the data subject.
If one of the above conditions is met and a data subject wishes to request the restriction of personal data stored by Helge Andresen – big-easy-berlin-tours.de, they may contact an employee of the controller at any time. An employee of Helge Andresen – big-easy-berlin-tours.de will arrange for the restriction of processing.
f) Right to data portability
Every data subject shall have the right granted by the European legislator and regulator to receive their personal data, which has been provided by the data subject to a controller, in a structured, commonly used and machine-readable format. They shall also have the right to transmit such data to another controller without hindrance from the controller to whom the personal data have been provided, where the processing is based on consent pursuant to Article 6(1)(a) GDPR or Article 9(2)(a) GDPR or on a contract pursuant to Article 6(1)(b) GDPR and the processing is carried out by automated means, provided that the processing is not necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller.
Furthermore, when exercising their right to data portability pursuant to Article 20(1) GDPR, the data subject has the right to have personal data transmitted directly from one controller to another, where technically feasible and where this does not adversely affect the rights and freedoms of others.
For the assertion of the right to data portability, the data subject may contact a member of staff at Helge Andresen – big-easy-berlin-tours.de at any time.
g) Right of objection
Every data subject shall have the right, on grounds relating to their particular situation, to object at any time to the processing of personal data concerning them which is based on point (e) or (f) of Article 6(1) of the GDPR. This also applies to profiling based on these provisions.
Die Helge Andresen – big-easy-berlin-tours.de shall no longer process the personal data in the event of an objection, unless we can demonstrate compelling grounds for processing that override the interests, rights and freedoms of the data subject, or the processing serves to assert, exercise or defend legal claims.
If Helge Andresen – big-easy-berlin-tours.de processes personal data for direct marketing purposes, the data subject has the right to object at any time to the processing of personal data for such marketing. This also applies to profiling, insofar as it is associated with such direct marketing. If the data subject objects to Helge Andresen – big-easy-berlin-tours.de for processing for direct marketing purposes, Helge Andresen – big-easy-berlin-tours.de will no longer process the personal data for these purposes.
Furthermore, the data subject shall have the right to object, on grounds relating to their particular situation, to the processing of personal data concerning them which is carried out for scientific or historical research purposes or statistical purposes pursuant to Article 89(1) of the GDPR, unless the processing is necessary for the performance of a task carried out in the public interest.
To exercise the right of objection, the data subject may contact any employee of Helge Andresen – big-easy-berlin-tours.de or another employee directly. It is also free for the data subject to exercise their right of objection in connection with the use of information society services, irrespective of Directive 2002/58/EC, by means of automated processes using technical specifications.
h) Automated individual decision-making, including profiling
Every data subject shall have the right granted by the European legislator and supervisor not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning them or similarly significantly affects them, provided that the decision (1) is not necessary for entering into, or the performance of, a contract between the data subject and a controller, or (2) is not authorised by Union or Member State law to which the controller is subject and which also lays down suitable measures to safeguard the data subject's rights and freedoms and legitimate interests, or (3) is not based on the data subject's explicit consent.
Whether the decision (1) is necessary for the conclusion or performance of a contract between the data subject and the controller, or (2) is made with the explicit consent of the data subject, Helge Andresen – big-easy-berlin-tours.de shall take appropriate measures to safeguard the rights and freedoms and legitimate interests of the data subject, which shall include at least the right to obtain human intervention on the part of the controller, to express their point of view and to contest the decision.
If the data subject wishes to assert rights relating to automated decision-making, they can contact an employee of the data controller at any time.
i) Right to withdraw consent under data protection law
Any person affected by the processing of personal data has the right, granted by the European legislator, to withdraw consent for the processing of personal data at any time.
If the data subject wishes to exercise their right to withdraw consent, they may contact an employee of the data controller at any time for this purpose.
10. Data Protection Provisions on the Use and Application of Google Analytics (with anonymisation function)
The controller has integrated the Google Analytics component (with anonymisation function) on this website. Google Analytics is a web analysis service. Web analysis is the collection, gathering and evaluation of data about the behaviour of visitors to websites. A web analysis service collects, among other things, data about which website a data subject came to a website from (so-called referrers), which subpages of the website were accessed or how often and for how long a subpage was viewed. Web analysis is primarily used for the optimisation of a website and for the cost-benefit analysis of internet advertising.
The operating company of Google Analytics is Google Ireland Limited, Gordon House, Barrow Street, Dublin, D04 E5W5, Ireland.
The Data Controller uses the suffix „_gat._anonymizeIp“ for web analysis via Google Analytics. This suffix is used by Google to truncate and anonymise the IP address of the internet connection of the data subject when accessing our websites from a Member State of the European Union or another contracting state of the Agreement on the European Economic Area.
The purpose of the Google Analytics component is to analyse the visitor traffic on our website. Google uses the data and information obtained, among other things, to evaluate the use of our website, to compile online reports for us that show the activities on our websites, and to provide other services related to the use of our website.
Google Analytics places a cookie on the information technology system of the data subject. What cookies are has already been explained above. By setting the cookie, Google is enabled to analyse the use of our website. With every call-up of one of the individual pages of this website, which is operated by the controller and on which a Google Analytics component has been integrated, the internet browser on the information technology system of the data subject will be automatically prompted by the respective Google Analytics component to transmit data to Google for the purpose of online analysis. As part of this technical procedure, Google gains knowledge of personal data, such as the IP address of the data subject, which Google uses, among other things, to trace the origin of visitors and clicks and thus enable commission settlements.
Through the use of cookies, personal information is stored, such as the time of access, the location from which access originated, and the frequency of visits to our website by the data subject. With each visit to our websites, these personal data, including the IP address of the internet connection used by the data subject, are transferred to Google in the United States of America. This personal data is stored by Google in the United States of America. Under certain circumstances, Google may pass on this personal data collected through the technical process to third parties.
The affected person can prevent the setting of cookies by our website, as already described above, at any time by means of a corresponding setting of the internet browser used, and thus permanently object to the setting of cookies. Such a setting of the internet browser used would also prevent Google from setting a cookie on the affected person's information technology system. In addition, a cookie already set by Google Analytics can be deleted at any time via the internet browser or other software programmes.
Furthermore, the data subject has the option to object to the collection of data generated by Google Analytics relating to the use of this website and to the processing of this data by Google, and to prevent such collection and processing. To do this, the data subject must download and install a browser add-on from the link https://tools.google.com/dlpage/gaoptout. This browser add-on informs Google Analytics via JavaScript that no data and information about website visits may be transmitted to Google Analytics. The installation of the browser add-on is considered an objection by Google. If the data subject's IT system is subsequently deleted, formatted or reinstalled, the data subject must reinstall the browser add-on in order to deactivate Google Analytics. If the browser add-on is uninstalled or disabled by the data subject or another person attributable to their sphere of influence, it is possible to reinstall or re-enable the browser add-on.
Further information and Google's current data protection regulations can be found at https://www.google.de/intl/de/policies/privacy/ and at http://www.google.com/analytics/terms/de.html. Google Analytics is explained in more detail at this link: https://www.google.com/intl/de_de/analytics/.
11. Data Protection Provisions on the Use of Google AdWords
The controller has integrated Google AdWords on this website. Google AdWords is an internet advertising service that allows advertisers to place ads both in Google's search engine results and in the Google advertising network. Google AdWords allows an advertiser to pre-define specific keywords, by means of which an ad is only displayed in Google's search engine results if the user retrieves a keyword-relevant search result with the search engine. In the Google advertising network, ads are distributed via an automatic algorithm and with consideration of the previously defined keywords on thematically relevant websites.
Google AdWords services are operated by Google Ireland Limited, Gordon House, Barrow Street, Dublin, D04 E5W5, Ireland.
The purpose of Google AdWords is to advertise our website by displaying interest-relevant advertisements on third-party websites and in Google search engine results, and to display external advertisements on our website.
If a data subject lands on our website via a Google advertisement, Google places a so-called conversion cookie on the data subject's IT system. What cookies are has already been explained above. A conversion cookie expires after thirty days and is not used to identify the data subject. As long as the cookie has not expired, it is used to track whether certain sub-pages, such as the shopping basket of an online shop system, have been accessed on our website. Through the conversion cookie, both we and Google can track whether a data subject who accessed our website via an AdWords advertisement has generated revenue, i.e., completed or abandoned a purchase.
The data and information collected by the use of the conversion cookie are used by Google to create visit statistics for our website. We, in turn, use these visit statistics to determine the total number of users who have been referred to us through AdWords advertisements, in order to determine the success or failure of the respective AdWords advertisement and to optimise our AdWords advertisements for the future. Neither our company nor other Google AdWords advertisers receive information from Google that could be used to identify the data subject.
Using the conversion cookie, personal information, such as the websites visited by the data subject, is stored. With every visit to our websites, personal data, including the IP address of the internet connection used by the data subject, is therefore transmitted to Google in the United States of America. This personal data is stored by Google in the United States of America. Google may pass on this personal data collected via the technical procedure to third parties under certain circumstances.
The data subject can prevent the setting of cookies by our website, as described above, at any time by means of a corresponding setting of the Internet browser used, and thus permanently object to the setting of cookies. Such a setting of the Internet browser used would also prevent Google from setting a conversion cookie on the data subject's information technology system. In addition, a cookie already set by Google AdWords can be deleted at any time via the Internet browser or other software programs.
Furthermore, the data subject has the option to object to interest-based advertising by Google. To do this, the data subject must call up the link www.google.de/settings/ads from each internet browser they use and make the desired settings there.
Further information and Google's applicable data protection regulations can be found at https://www.google.de/intl/de/policies/privacy/.
12. Payment method: Data protection provisions for PayPal as a payment method
The controller has integrated components from PayPal on this website. PayPal is an online payment service provider. Payments are processed via so-called PayPal accounts, which represent virtual private or business accounts. In addition, PayPal offers the option of processing virtual payments via credit cards if a user does not maintain a PayPal account. A PayPal account is managed via an email address, which is why there is no classic account number. PayPal allows online payments to be initiated to third parties or payments to be received. PayPal also performs trustee functions and offers buyer protection services.
The European operator of PayPal is PayPal (Europe) S.à.r.l. et Cie, S.C.A., 22-24 Boulevard Royal L-2449, Luxembourg.
If the data subject selects „PayPal“ as the payment option during the order process in our online shop, data of the data subject will be automatically transmitted to PayPal. By selecting this payment option, the data subject agrees to the transfer of personal data required for payment processing.
The personal data transmitted to PayPal typically includes first name, last name, address, email address, IP address, telephone number, mobile phone number, or other data necessary for payment processing. Personal data related to the specific order is also necessary for the processing of the purchase contract.
The purpose of data transmission is payment processing and fraud prevention. The controller will transfer personal data to PayPal, in particular, if there is a legitimate interest for the transfer. The personal data exchanged between PayPal and the controller may be transferred by PayPal to credit reference agencies. The purpose of this transfer is identity and creditworthiness checks.
PayPal may pass on personal data to affiliated companies and service providers or subcontractors, to the extent this is necessary for the fulfilment of contractual obligations or if the data is to be processed on its behalf.
The individual concerned has the option to withdraw their consent to the processing of personal data from PayPal at any time. A withdrawal will not affect personal data that must necessarily be processed, used, or transmitted for (contractual) payment processing. 
The current PayPal data protection regulations can be accessed at https://www.paypal.com/de/webapps/mpp/ua/privacy-full.
13. Payment Method: Data Protection Regulations for Sofortüberweisung as a payment method
The controller has integrated components of Sofortüberweisung on this website. Sofortüberweisung is a payment service that enables cashless payment for products and services on the internet. Sofortüberweisung represents a technical procedure through which the online retailer immediately receives payment confirmation. This enables a retailer to deliver goods, services, or downloads to the customer immediately after ordering.
The operator of Sofortüberweisung is Klarna Bank AB, Sveavägen 46, 111 34 Stockholm, Sweden.
If the data subject selects „Sofortüberweisung“ as the payment option during the ordering process in our online shop, data of the data subject will be automatically transmitted to Sofortüberweisung. By selecting this payment option, the data subject agrees to the transmission of personal data required for payment processing.
During the checkout process via Sofortüberweisung, the buyer transmits the PIN and TAN to Sofort GmbH. Sofortüberweisung then executes a transfer to the online retailer after a technical check of the account balance and retrieval of further data to verify account coverage. The completion of the financial transaction is then automatically communicated to the online retailer.
The personal data exchanged with Sofortüberweisung includes first name, last name, address, email address, IP address, phone number, mobile phone number, or other data necessary for payment processing. The purpose of data transmission is payment processing and fraud prevention. The controller will also transmit other personal data to Sofortüberweisung if there is a legitimate interest for the transmission. Personal data exchanged between Sofortüberweisung and the controller may be transmitted by Sofortüberweisung to credit bureaus. The purpose of this transmission is identity and creditworthiness verification.
Sofortüberweisung may pass on personal data to affiliated companies and service providers or subcontractors where this is necessary for the performance of contractual obligations or for data to be processed on its behalf.
The person concerned has the option to revoke their consent to the processing of personal data at any time with Sofortüberweisung. A revocation will not affect personal data that must necessarily be processed, used or transmitted for the (contractual) payment transaction.
The applicable data protection regulations of Sofortüberweisung can be accessed at https://www.klarna.com/sofort/datenschutz/.
14. Legal basis for processing
Article 6(1)(a) of the GDPR serves as the legal basis for our company’s processing operations where we obtain consent for a specific purpose of processing. If the processing of personal data is necessary for the performance of a contract to which the data subject is a party – as is the case, for example, with processing operations required for the delivery of goods or the provision of other services or consideration – the processing is based on Article 6(1)(b) of the GDPR. The same applies to processing operations necessary for the implementation of pre-contractual measures, such as in cases of enquiries regarding our products or services. Where our company is subject to a legal obligation which necessitates the processing of personal data, such as to fulfil tax obligations, the processing is based on Article 6(1)(c) of the GDPR. In rare cases, the processing of personal data may be necessary to protect the vital interests of the data subject or another natural person. This would be the case, for example, if a visitor were to be injured on our premises and their name, age, health insurance details or other vital information subsequently had to be disclosed to a doctor, a hospital or other third parties. In such cases, the processing would be based on Article 6(1)(d) of the GDPR. Finally, processing operations may be based on Article 6(1)(f) of the GDPR. This legal basis applies to processing operations not covered by any of the aforementioned legal bases, where the processing is necessary to safeguard a legitimate interest of our company or a third party, provided that the interests, fundamental rights and freedoms of the data subject do not take precedence. We are permitted to carry out such processing operations in particular because they have been specifically mentioned by the European legislator. In this regard, the legislator took the view that a legitimate interest could be assumed if the data subject is a customer of the controller (Recital 47, second sentence, of the GDPR).
15. Legitimate interests pursued by the controller or by a third party
The processing of personal data is based on Article 6 (1) (f) GDPR, our legitimate interest is the conduct of our business for the benefit of the well-being of all our employees and our shareholders.
16. How long the personal data will be stored for
The criterion for the duration of personal data storage is the respective statutory retention period. After the period expires, the relevant data will be routinely deleted, provided it is no longer required for contract fulfilment or contract initiation.
17. Statutory or contractual requirements for the provision of personal data; necessity for contract conclusion; obligation of the data subject to provide personal data; possible consequences of failure to provide data
We would like to inform you that the provision of personal data is partly required by law (e.g. tax regulations) or may also arise from contractual agreements (e.g. details of the contracting party). In some cases, it may be necessary for the conclusion of a contract that a data subject provides us with personal data, which subsequently must be processed by us. For example, the data subject is obliged to provide us with personal data if our company concludes a contract with them. Failure to provide the personal data would result in the contract with the data subject not being concluded. Before providing personal data, the data subject must contact one of our employees. Our employee will inform the data subject on a case-by-case basis whether the provision of personal data is required by law or contract or is necessary for the conclusion of the contract, whether there is an obligation to provide the personal data, and what the consequences of not providing the personal data would be.
18. Existence of automated decision-making
As a responsible company, we do not use automated decision-making or profiling.
This privacy policy was generated by the privacy policy generator of DGD Deutsche Gesellschaft für Datenschutz GmbH, which as External Data Protection Officer Hamburg working, in cooperation with the Cologne IT and data protection lawyer Christian Solmecke created.

Supplementary data protection provisions for specific services
1. Using the Amelia booking system We use the Amelia booking plugin on our website (provider: TMS-Outsource d.o.o., Belgrade, Serbia). When you book an appointment, the data you enter (name, e-mail address, and telephone number if applicable) is stored on our server in order to process and manage the booking. The legal basis for this is Art. 6 para. 1 lit. b GDPR (performance of a contract or pre-contractual measures). We have concluded a corresponding data processing agreement with the provider.
2. Payment processing via Stripe We offer payment via Stripe on our website (provider: Stripe Payments Europe Ltd., 1 Grand Canal Street Lower, Grand Canal Dock, Dublin, Ireland). If you choose this payment method, the payment details you enter will be transmitted to Stripe. The transmission is based on Art. 6 (1) lit. b GDPR (payment processing). Stripe reserves the right to carry out a credit check; you can find details on this in Stripe's privacy policy at: https://stripe.com/de/privacy.
3. Using Google Maps We embed Google Maps on our website (provider: Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland). Your IP address is technically required for the display of maps. The use is based on our legitimate interest in an easily locatable display of our starting points (Art. 6(1)(f) GDPR). You can find Google's privacy policy at: https://policies.google.com/privacy.
4. Google Ads and Google Conversion Tracking This website uses the „Google Ads“ online advertising programme and, within this programme, conversion tracking (provider: Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland). If you arrived at our website via a Google ad, a cookie for conversion tracking will be placed on your computer. These cookies are not used for personal identification. If you visit certain pages of our website and the cookie has not yet expired, Google and we can recognise that you have clicked on the ad. The information gathered by the conversion cookie is used to create conversion statistics for us (e.g., the total number of users who clicked on an ad and were redirected to a booking). The legal basis is Art. 6(1)(f) GDPR (legitimate interest in the analysis and economic operation of our web offering).